E1
The consumer series returns with a special week of programmes from Tenerife, as the Rip Off Britain team unravel the costs and complications of checking-in airline baggage.
E2
Gloria Hunniford, Angela Rippon and Julia Somerville spend a day with the British Consulate in Tenerife, investigating how holiday emergencies are resolved.
E3
The team investigate stories about holidays and travel, discovering how an airline sent one passenger backwards and forwards around the world after a missed connection.
E4
The team investigates holiday horror stories, including a family left devastated by the truth about an investment, and the 'holiday tax' bumping up the cost of flights.
E5
Continuing the programmes from Tenerife, with the story of a couple left stranded in the middle of the night after being booked into a resort that had been closed for months.
E6
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear how a hotel lost two passports then said it was nothing to do with them.
E7
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear of the families who struggled to escape a terrifying hotel fire.
E8
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear of websites promising to help get a new passport, but failing to do so.
E9
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team reveal how mobile bills can rack up costs of hundreds of pounds while abroad.
E10
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team reveal how airlines can escape having to pay out after lengthy delays.
E11
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. They learn how much of what is served at well-known restaurants is made on the premises.
E12
Angela Rippon, Gloria Hunniford and Julia Somerville investigate concerns over food and drink. A year after the horsemeat scandal, how much can we trust our meat?
E13
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the quality and prices of the food sold in the supermarkets that dominate our weekly shop.
E14
Julia Somerville, Angela Rippon and Gloria Hunniford investigate what we pay for our food, looking at the rising cost of a roast and discovering how the weather affects prices.
E15
Angela Rippon, Gloria Hunniford and Julia Somerville expose more secrets of the food business, investigating whether special offers and packaging are always everything they seem.
E16
The team look at how some supermarkets make it hard to compare prices between products and work out the best deal, and examine what exactly goes into our sausages.
E17
The team expose some of the unexpected ingredients that go into our favourite foods, such as crushed beetle, and investigate misleading labels.
E18
The team investigate more stories about what we eat, asking if most of us have a diet too sweet for our own good and looking at the best way to start the day.
E19
The team take a look at best-before and use-by dates on food labels and reveal why frozen food can sometimes be better for you than fresh.
E20
The team explore whether free-range eggs are really worth the extra cost and reveal the unexpected levels of salt in some everyday products.
E21
Gloria Hunniford, Angela Rippon and Julia Somerville reveal new figures on the impact of cyber crime.
E22
Gloria Hunniford, Angela Rippon and Julia Somerville reveal extraordinary ways to slash the cost of a weekly shop.
E23
Julia Somerville, Angela Rippon and Gloria Hunniford explore the increasing threat of identity theft.
E24
Angela Rippon, Gloria Hunniford and Julia Somerville investigate the customer service of some of Britain's biggest names.
E25
Gloria Hunniford, Angela Rippon and Julia Somerville discover how postal workers are being drafted into the battle against scams.
E26
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear about a decision with repercussions for the entire holiday industry.
E27
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team discovers why, after an emergency abroad, an insurer refused to pay the bill.
E28
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team uncover some of the unexpected costs of taking a cruise.
E29
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear from a man whose holiday company wouldn't let him cancel his booking.
E30
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear about a family grounded by someone else's extraordinary mistake.
E31
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team look at the holiday homes booked online that turn out to be a con.
E32
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team unpicks who decides whether hotels deserve the star ratings they advertise.
E33
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team investigate travel disasters that happen en route to or from destinations.
E34
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team investigate a company taking money for holidays that never happened.
E35
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team meet families who arrived on holiday to find no record of their bookings.
E36
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. Tests reveal whether more expensive orange juice is a healthier product.
E37
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team looks at where some of our food comes from and how it is described.
E38
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. Britain's supermarkets are under scrutiny in this episode.
E39
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team unravel conflicting advice about the benefits and dangers of everyday foods.
E40
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team reveal unmissable secrets about the freshness of some of our foods.
E41
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team investigate problems viewers have had when eating on the go.
E42
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food. The team visits a school that has banned high-caffeine energy drinks.
E43
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team explore whether the labels on food always tell the full story.
E44
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team investigate whether the products we buy offer good value for money.
E45
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team debunk some of the claims about foods and their apparent health benefits.
E46
Gloria Hunniford, Angela Rippon and Julia Somerville reveal how scammers have found a way to hijack genuine phone numbers.
E47
Gloria Hunniford, Angela Rippon and Julia Somerville challenge two shoppers to see if haggling can get you a better deal on the high street.
E48
Gloria Hunniford, Angela Rippon and Julia Somerville reveal the restaurants breaking new rules on giving out vital allergy advice.
E49
Gloria Hunniford, Angela Rippon and Julia Somerville reveal the most effective ways to complain and how to slash the cost of car insurance.
E50
The last programme in a week of live editions of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. Art investments are among the topics in the frame.
E51
The Rip Off Britain team investigate viewers' holiday problems. The lifesaving piece of kit that airlines don't always carry, and the best way to avoid mosquito bites.
E52
The Rip Off Britain team investigate viewers' holiday problems. The team meets a woman who cannot understand why travelling alone means paying more.
E53
The team investigate viewers' holiday problems. As the latest holiday scams are revealed in this edition there's advice to make sure you don't get caught out the same way.
E54
The team investigate stories about holidays and travel. They meet people who feel they have been treated unfairly by companies who changed the details of what they'd signed up to.
E55
The Rip Off Britain team investigate viewers' holiday issues. A woman reveals how her break was ruined by bedbugs. Plus will a pricier sun cream provide superior protection?
E56
The Rip Off Britain team investigate viewers' holiday issues. A couple who bought a home abroad end up living in the garage after their property is inexplicably demolished.
E57
The Rip Off Britain team investigate viewers' holiday issues. The team come to the rescue of a family whose trip is in jeopardy thanks to a problem getting a visa online.
E58
The Rip Off Britain team investigate viewers' holiday issues. The team hear from a single mum whose tour operator left her with three small kids in the middle of nowhere.
E59
The Rip Off Britain team investigate viewers' holiday issues. The team look into allegations that airlines are finding new ways to wriggle out of paying passengers compensation.
E60
The Rip Off Britain team investigate viewers' holiday issues. The team reveal how scammers take advantage of a company that's revolutionised the way millions of people travel.
E61
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team test out the hygiene standards at some of Britain's biggest names.
E62
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team discovers what's being done to ensure our water supplies are clean.
E63
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food. The team help viewers get to the bottom of why they don't think they got what they paid for.
E64
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food. Exotic-sounding smoothies may be full of more ordinary fruits than you might expect.
E65
Amid complaints of rising prices, the true cost of Britain's fish and chips is revealed. Plus a closer look at a supermarket's claims about the benefits its milk gives dairy farmers. And how some of the lagers that trade off their foreign roots actually have their origins rather closer to home.
E66
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food, including a look into frustrations with half-empty packaging.
E67
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food, revealing the reality of how safe those leftover, half-eaten jars of food are to eat.
E68
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food, including a look into whether supermarket deals are always the bargain they appear to be.
E69
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food, including surprising tips on how to ensure the products we buy stay at their best.
E70
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food. A woman who spends only a fraction of the price of an average weekly shop reveals her secret.
E71
Live edition of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. Gloria relives her own recent experience of being scammed.
E72
Live edition of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. Star Wars actor Mark Hamill reveals his consumer secrets.
E73
Live edition of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. This episode looks at an email hacking scam conning people out of their money.
E74
Live edition of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. The team hear about plans to tackle the aggressive fundraising of some charities.
E75
The final live edition of the consumer series. The team look at the continuing controversy around the tumble dryers in UK homes at risk of catching fire.
E76
The Rip Off Britain team investigate viewers' holiday issues. They are in Barcelona, examining how police are tackling the city's reputation as the pickpocketing capital of Europe.
E77
The Rip Off Britain team investigate the jaw-dropping tale of how a company sent one family to a succession of villas it turned out they had no right to stay in.
E78
The Rip Off Britain team examine why travel companies so often refuse refunds for cancellations - even if there is still plenty of time to sell it to someone else.
E79
The team investigate why a group of unconnected travellers at the same hotel had their complaints treated differently when they went through the same experience.
E80
Gloria Hunniford, Angela Rippon and Julia Somerville meet families who have paid for guaranteed seats together on planes, only to find that's not what they get on board.
E81
Angela Rippon, Gloria Hunniford and Julia Somerville examine the cleanliness of British hotel rooms. Does booking a more expensive hotel guarantee a cleaner room?
E82
Gloria Hunniford, Angela Rippon and Julia Somerville investigate health-related holiday disasters, including those who have had to cancel holidays due to the zika virus.
E83
Julia Somerville, Gloria Hunniford and Angela Rippon hear about dramatic stories of how holidays were scuppered by unexpected disasters.
E84
The team investigate problems viewers have had at airports, including a costly passport problem and confusion at airport security.
E85
The team hear how one man's home was rented out to holidaymakers without him knowing anything about it. Plus the hidden charge adding hundreds of dollars to American hotel bills.
E86
The team investigates the airport meet-and-greet companies that promise safe and secure parking but instead leave cars in fields or by the side of the road.
E87
The team investigates a life-changing accident in Cuba that left one group of friends asking who is responsible when disaster strikes on a trip abroad.
E88
The team discovers how airlines are working to stop drunk passengers from disrupting flights, meeting a boy caught in the crossfire and the bouncers recruited by airports.
E89
The team reveals the unwelcome guests said to be scuppering more holidays than ever, as bedbugs return with a vengeance. Simon Calder has advice on staying safe abroad.
E90
The team exposes airline secrets, testing out if it is true that airlines snoop on flight searches in order to hike up fares. Plus Simon Calder has tips on visiting Dubai.
E91
Live episodes of the consumer series, featuring a look at how phone fraudsters can make their texts appear to be from a familiar and trusted number.
E92
Live episodes of the consumer series. A test reveals the alarming extent to which second-hand car dealers are leaving buyers exposed to dangerous faults.
E93
Live episodes of the consumer series. Viewers reveal how they have lost their savings after companies targeted their pension pots.
E94
Live episodes of the consumer series. With people losing money to scams they have come across on social media, could more be done to stop people losing out?
E95
Live episodes of the consumer series. With fraudsters using fake ID to get other people's money, how can security be improved to make it harder for them to succeed?
E96
After a man reveals how eating one particular food cost him his job, Angela Rippon takes a drugs test to see what effect the same ingredient has on her.
E97
One man finds out whether confusion at the supermarkets over how to bag raw meat may be putting people's health at risk.
E98
The team expose problems with the packaging around foods and investigate why so many people say one well-known product is just too difficult to open.
E99
The team reveals the unpleasant hygiene secrets of some supermarkets and stores and accompanies inspectors trying to keep standards up to scratch.
E100
The team investigate the new fad for protein-enhanced versions of familiar products to see if paying the extra has any benefit.
E101
The team present a shocking expose into food fraud in curry houses, as lab tests reveal surprising truths about meals that simply aren't as described.
E102
The team get to grips with some of the promotions, prices and portions of the food we buy and explore why some meals have fallen short of expectations.
E103
The team explore viewers' concerns about supermarket deals and offers - do they always save as much money as it might appear?
E104
The team unravel some of the costs involved in eating out and investigate whether the prices some restaurants charge for wine are fair.
E105
The team explores the implications of the vegetable shortage earlier this year and the effect it continues to have. Disgruntled customers explain why they now watch films at home.
E106
Live episode of the consumer series, featuring an expose of one of the world's fastest-growing scams, and hi-tech car parking payment systems are put to the test.
E107
Live episode of the consumer series, spotlighting an elaborate fraud that uses mobile phones to gain access to bank accounts. And an update on some past stories.
E108
Live episode of the consumer series. An unemployed man reveals how responding to an ad for an apparently dream opportunity led to him being conned out of hundreds of pounds.
E109
The team tackle the latest consumer issues live from Glasgow, investigating why so many big-name airlines have recently made headlines for the wrong reasons.
E110
In the last of their special week of live programmes from Glasgow, the team investigate why England is the only part of the UK where you still have to pay for prescriptions.
E111
Angela Rippon, Gloria Hunniford and Julia Somerville explore the impact some of the travel stories dominating recent headlines will have on travel plans for 2018.
E112
Gloria Hunniford, Angela Rippon and Julia Somerville look at shocking examples of trips that have gone disastrously wrong.
E113
Julia Somerville, Angela Rippon and Gloria Hunniford look into a terrifying accident that occurred around a hotel pool for which no-one is taking responsibility.
E114
Julia Somerville, Angela Rippon and Gloria Hunniford look into difficulties that can arise en route to or from a holiday destination.
E115
Julia Somerville, Gloria Hunniford and Angela Rippon get to the bottom of a fresh collection of scams designed to trick people out of hundreds of pounds.
E116
Angela Rippon, Gloria Hunniford and Julia Somerville investigate holiday disasters that can occur before people have even reached their destination.
E117
Gloria Hunniford, Angela Rippon and Julia Somerville investigate a company that has failed to deliver the trips coachloads of passengers booked and paid for.
E118
Julia Somerville, Angela Rippon and Gloria Hunniford look at how people can ensure they are protected if something goes wrong while on holiday.
E119
The team expose some surprising issues viewers have had with apparently 'free' cancellations and investigate the companies offering to help claim compensation for flight delays.
E120
The team unravels some of the mysterious phone and car hire charges viewers have been hit with either during or after their holidays.
E121
The team gets to the bottom of which countries are ones where it is - or isn't - safe to drink the tap water, and test out the most effective ways to beat travel sickness.
E122
Julia Somerville, Gloria Hunniford and Angela Rippon investigate stories to do with staying healthy and safe while travelling.
E123
Angela Rippon, Gloria Hunniford and Julia Somerville investigate problems with big-name airlines, including the stranded Monarch passengers left out of pocket.
E124
The team investigates whether the great deals advertised for holidays are always quite what they seem - or if they are even available at all.
E125
The team hear how one family's trip abroad was ruined by a reality very different from the glossy photos the travel brochure had shown.
E126
Angela Rippon, Gloria Hunniford and Julia Somerville with topical reports into food and drink. This episode focuses on some serious concerns about going out for a meal.
E127
Angela Rippon, Gloria Hunniford and Julia Somerville investigate problems viewers have encountered at restaurants and ask why so many of the big-name chains are suddenly in crisis.
E128
Angela Rippon, Gloria Hunniford and Julia Somerville investigate why viewers feel they have been let down or misled with regard to some of the country's food and drink festivals.
E129
Angela Rippon, Gloria Hunniford, and Julia Somerville discover why it is feared up to 90 per cent of the fridges in homes may not be working efficiently, or safely.
E130
Angela Rippon, Gloria Hunniford and Julia Somerville investigate more stories to do with food, and expose an unexpected downside to the nation's favourite fizz, prosecco.
E131
Angela Rippon, Gloria Hunniford and Julia Somerville look at problems faced by viewers when out shopping or at the supermarket.
E132
Angela Rippon, Gloria Hunniford and Julia Somerville look into whether products that claim to be sugar-free or have zero sugar are really as good as people might think.
E133
Angela Rippon, Gloria Hunniford and Julia Somerville reveal how some establishments are using fake hygiene ratings to trick customers through the door.
E134
Angela Rippon, Gloria Hunniford and Julia Somerville discover the truth about foods supposed to be healthy, as well as the way that they are sold.
E135
Angela Rippon, Gloria Hunniford and Julia Somerville look into convenience foods and deliveries, putting some of the most popular online takeaway services to the test.
E136
Live episodes of the consumer series, featuring a look at the increase in the number of councils charging to collect garden waste and making millions in the process.
E137
Live episodes of the consumer series, featuring a look at the lack of consumer choice around water suppliers, as customers reveal disastrous experiences.
E138
Live episodes of the consumer series, featuring passengers with disabilities sharing their experiences of being left stranded on trains or at stations.
E139
Live episodes of the consumer series. The team investigate whether the appliances, gadgets and electricals in our homes are really as safe as we expect them to be.
E140
Live episodes of the consumer series. Undercover footage captures the tactics of a company targeting old or vulnerable people to persuade them to hand over thousands of pounds.
E141
Angela Rippon, Gloria Hunniford and Julia Somerville launch a special week of live episodes of the consumer series, with the latest topical reports.
E142
The shocking consequences of an ID theft are vividly revealed as the team follows the experiences of a woman whose bank account is repeatedly being emptied by fraudsters.
E143
Julia Somerville, Angela Rippon and Gloria Hunniford hear about a family's heartbreaking battle to regain control of precious images of a lost loved one.
E144
A live edition of the consumer series. A look at how scammers have been able to get their hands on the savings that viewers had been counting on for retirement.
E145
A live edition of the consumer series. Gloria Hunniford, Angela Rippon and Julia Somerville ask if the much-hyped new laws to crack down on cold calling will have an impact.
E146
Gloria Hunniford, Angela Rippon and Julia Somerville investigate viewers' holiday disasters, with expert advice to ensure trips stay hassle free and on budget.
E147
Angela Rippon, Gloria Hunniford and Julia Somerville hear how viewers' travels were ruined by life-threatening events and disasters.
E148
The team investigates how changing attitudes are affecting trips abroad and why in some cities it seems tourists are no longer quite so welcome.
E149
Julia Somerville, Angela Rippon and Gloria Hunniford investigate more viewers' holiday nightmares, looking at problems with flights and planes.
E150
The team investigate situations where the holiday dream is very different from the reality, and how the timing of the trip could make all the difference.
E151
Julia Somerville, Angela Rippon and Gloria Hunniford investigate new developments affecting people who dream of their very own place in the sun.
E152
Angela Rippon, Gloria Hunniford and Julia Somerville return with another look at viewers' travel woes, focusing on the frustrations of complaining.
E153
Angela Rippon, Gloria Hunniford and Julia Somerville present another look at viewers' real-life holiday horror stories, looking at the growth of the 'staycation'.
E154
Gloria Hunniford, Julia Somerville and Angela Rippon investigate more of the pitfalls that could scupper holiday plans, looking at the strange phenomenon of disappearing deals.
E155
Angela Rippon, Julia Somerville and Gloria Hunniford uncover some surprises about air travel, including the one word on a ticket which should ring alarm bells.
E156
Gloria Hunniford, Julia Somerville and Angela Rippon investigate more viewers' holiday horror stories, looking at some of the things that can go wrong on cruises.
E157
Gloria Hunniford, Julia Somerville and Angela Rippon reveal more holiday tips. Simon Calder presents a guide to experiencing the northern lights.
E158
Julia Somerville, Angela Rippon and Gloria Hunniford battle to resolve more viewers' holiday problems, taking a look at the changing face of 21st-century travel.
E159
Gloria Hunniford, Angela Rippon and Julia Somerville get to the bottom of more viewers' holiday problems, focusing on some of the difficulties people experience while flying.
E160
Julia Somerville, Gloria Hunniford and Angela Rippon look at some of the risks that travelling could present to someone's health, or even their identity.
E161
Angela Rippon, Gloria Hunniford and Julia Somerville report on how fraudsters can take remote control of your computer to raid your bank account.
E162
Angela Rippon, Gloria Hunniford and Julia Somerville investigate a training academy for plumbers and the spiralling cost of lifetime pet insurance cover.
E163
Angela Rippon, Gloria Hunniford and Julia Somerville uncover an investment opportunity that promised easy financial gains but scammed one woman out of £120,000.
E164
Angela Rippon, Gloria Hunniford and Julia Somerville investigate whether telecoms companies are unfairly penalising those who don’t want to manage their accounts online?
E165
Angela Rippon, Gloria Hunniford and Julia Somerville investigate a particularly nasty scam that’s seen viewers conned out of tens of thousands of pounds.
E166
Today, the people who have lost tens of thousands in dormant accounts their banks can't trace, and who is at fault when contaminated fuel causes major damage to your car?
E167
Today, the mystery mobile phone charges that have left many viewers out of pocket, and the shocking story of a professional dog walker caught on camera mistreating a dog.
E168
On today’s show, a woman unable to get her stolen car back despite it being found, and how where you live impacts on what you can recycle.
E169
On today's show, the spiralling cost of buy now, pay later finance deals, and and the woman left out of pocket because of a mix-up with an electronic train ticket.
E170
Today, where you should turn if you've been the victim of fraud, and the cost of watching TV in hospital – are you paying too much?
E171
How sickness or injury on holiday can be devastating, even if you have insurance.
E172
Angela Rippon, Gloria Hunniford and Julia Somerville hear from people who found themselves grounded and out of pocket when their airlines let them down.
E173
The team look into the disturbing cases of people whose holidays were left in tatters when almost imperceptible damage to their passports meant they weren't allowed to fly.
E174
How life's milestones, both happy and sad, can interfere with our travel plans, including shocking accounts of travellers being turned away from cruises because they are pregnant.
E175
Angela Rippon, Gloria Hunniford and Julia Somerville look at the perils of flying and why it is still so challenging for disabled travellers.
E176
The team hear about a villa rental fraud so sophisticated that even a former police detective fell for it.
E177
Guest presenter Amar Latif shows us how new technologies and old-fashioned manners can open up the world in new ways to blind travellers.
E178
What the collapse of Thomas Cook and the rise of online booking means for future holidays. Does it spell the end of the traditional package holiday?
E179
The team reveal the crazy case of the £99 mystery weekend break that wasn't quite the bargain customers were hoping for.
E180
The team hear from drivers stranded abroad despite having paid for what they thought was comprehensive insurance. And is carbon offsetting just a load of greenwashing?
E181
The team investigate pet microchipping. It is supposed to help reunite you with your lost pet, so why is it leaving some dog owners heartbroken?
E182
With some of the biggest names in high street pharmacy ending free prescription deliveries, the team hear how some vulnerable and elderly people say they are losing out.
E183
In the wake of recent product recalls, Julia Somerville, Gloria Hunniford and Angela Rippon ask if you can really trust the safety of the appliances in your home.
E184
The team look into one of your biggest bugbears: patchy mobile phone coverage. And new rules designed to help people stuck with mortgages they can barely afford.
E185
The team reveal why new banking rules introduced last year to help reimburse fraud victims might be coming to a premature end.
E186
Just how easy is it to get through to your bank? We hear the devastating consequences for fraud victims who say they just couldn’t get hold of someone on the phone quick enough.
E187
The big-name holiday companies offering special cleaning services in the wake of Covid-19 - are they as pristine as they promise? And travel guru Simon Calder answers your questions.
E188
Julia Somerville, Gloria Hunniford and Angela Rippon tackle a topic that drives so many drivers to distraction: parking companies. Will new rules bring them into line?
E189
Why energy bills are leaving customers at their wits’ end, and how fraud on a big-name internet shopping site has left some customers out of pocket.
E190
The wedding woes of brides-to-be who have lost out thanks to the pandemic. Will the new government rules calling for refunds work?
E191
How well do companies respond to events they could not have foreseen or prevented?
E192
It is every holidaymaker’s nightmare – arriving at your hotel only to find it’s closed. And the customers left stranded at the airport because their Covid test results arrived too late.
E193
The programme asks who is responsible when passengers’ valuables are stolen from a coach – after one Italian driver, supposed to be guarding the group’s belongings, popped out for a burger.
E194
The holidaymakers left footing the bill after insurers refused to cough up for their medical emergencies, and the travellers sent to stay in hotels that they found didn’t actually exist.
E195
The disappointed music fans stuck with tickets for concerts abroad that were cancelled due to coronavirus. And the static caravan owners whose holiday havens are headed for the junk yard.
E196
Gloria, Angela and Julia investigate more holidays that went wrong. Today, they focus on the cons that have wrecked your getaways, including the motorhome scammers selling non-existent vehicles.
E197
Angela Rippon, Julia Somerville and Gloria Hunniford expose the scammers who trick would-be travellers out of their money by intercepting our favourite social media sites.
E198
Just how watertight is your consumer protection when things go wrong and your travel company lets you down?
E199
Angela, Gloria and Julia focus on the huge impact coronavirus has had on travel, including the insurance company that refused to pay out after a couple’s tour of South America came to a grinding halt.
E200
Food and travel blogger Kacie Morgan finds out how hotels and restaurants are working to keep customers safe during the pandemic.
E201
Gloria, Angela and Julia are back with a brand new series, live in the studio. This week, it’s the issues affecting you in lockdown, kicking off by investigating the scammers preying on the pandemic.
E202
Angela, Julia and Gloria look at the issues affecting you in lockdown. Today, it’s deliveries, and how some of you say you’re struggling with service from some of the biggest names in the business.
E203
Today Angela, Julia and Gloria are tackling broadband services, and one of your biggest bugbears – the scammers preying on those left most vulnerable by the pandemic.
E204
Angela, Julia and Gloria look at the concerts cancelled by Covid-19 – why can’t some of you get the refund you want? And problems with one of the country’s most well-known investment groups.
E205
Angela Rippon, Gloria Hunniford and Julia Somerville take a look at the problems some of you have been having trying to get hold of a bike.
E206
As lockdown rules are relaxed even further, the team looks at how to make sure you’re getting a good deal when you’re out and about. And what does the summer hold for holidays?
E207
Angela Rippon, Julia Somerville and Gloria Hunniford take on the scammers leaving people thousands of pounds out of pocket. Also, they look at some big name companies who've left some of their customers hanging. And advice from the top team of experts to help make sure you get the best deal going.
E208
The team continues to tackle big consumer bugbears. Plus advice from some of the country’s leading experts on everything from money worries to holiday conundrums.
E209
In this penultimate day of the series, there’s free expert advice on issues from IT to banking and everything in between, as well as your emails and messages answered live on the show.
E210
Angela Rippon, Gloria Hunniford and Julia Somerville drill down into more of the topics that you’ve been telling us have been driving you up the wall.
E211
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
E212
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
E213
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
E214
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
E215
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
E216
Gloria, Angela and Julia look at UK breaks, investigating complaints about dirty caravans and exploring the problems facing disabled travellers at hotels that claim to be accessible.
E217
A team of experts advise a disabled passenger who couldn’t access any excursions on her cruise, and we get some aircrew insider tips on the best things to pack for your holiday.
E218
The team investigate the unstoppable rise of the villa rental scams catching out unwary customers, and travel guru Simon Calder goes west with his guide to a trip along the USA's legendary Route 66.
E219
The perils of booking online as experienced by a stag party left with nowhere to stay, and Simon Calder gives us his guide to a magical break on the River Fowey in Cornwall.
E220
A look at the ups and downs of flying, including the ‘direct’ flights that stopped off en route and the passengers who arrived at the terminal to find that their flight didn’t actually exist.
E221
The team hear from holiday makers left horrified after their supposedly family-friendly Jamaican holiday resort turned out to come with a distinctly adult flavour.
E222
The team look at how Covid and Brexit might affect how we travel for years to come, hearing from passengers prevented from boarding their flights due to changes in passport rules.
E223
The team look at unexpected and unwelcome costs that can catch you out on your travels, hearing from airline passengers who came to regret accepting voucher refunds at the height of the pandemic.
E224
Angela Rippon, Gloria Hunniford and Julia Somerville find out what happened when campers left piles of rubbish at some of Britain’s greatest beauty spots.
E225
The ordeal of travellers waiting to be evacuated from the Canary Islands after their hotel was covered in ash from a nearby volcano eruption.
E226
As the current energy price crisis bites there’s advice on how you can save money on your fuel bills, from some of the country’s top personal finance experts live in the studio.
E227
Online reviews that can’t be trusted. How can you spot the real from the fake? Plus, breakdown cover let-downs – the exclusions that drivers say left them out in the cold.
E228
The shocking story of the fraudsters scamming parents out of thousands of pounds by sending fake SOS messages posing as their children. Travel journalist Simon Calder answers your holiday questions.
E229
Communities say they’ve been left without a working phoneline after an upgrade let them down. It’s part of a big scheme that will affect all landlines – so tune in to see how you might be affected.
E230
Are you owed a tax rebate? If you’re not sure, be careful where you look! The team investigates the tax rebate-checking websites that sign you up for a claim.
E231
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
E232
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
E233
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
E234
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
E235
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
E236
Gloria Hunniford, Angela Rippon and Julia Somerville are joined by some of the country’s top consumer experts to address the impact of the cost of living crisis on families all over the country.
E237
Gloria, Angela and Julia reveal the little-known money saver that could help lighten the financial load and exclusively uncover the nation’s best and worst broadband providers.
E238
Gloria Hunniford, Julia Somerville and Angela Rippon challenge the companies making it harder for their customers to deal with rising prices.
E239
Julia Somerville, Gloria Hunniford and Angela Rippon reveal more advice which will keep the nation’s cash where it should be – in our pockets.
E240
Angela Rippon, Gloria Hunniford and Julia Somerville expose more businesses that are failing to help you make your money go as far as you need it to.
E241
Gloria Hunniford, Angela Rippon and Julia Somerville report on the heartbreaking case of the woman faced with a large medical bill which her travel insurer won’t cover.
E242
Angela Rippon, Gloria Hunniford and Julia Somerville throw the spotlight on big name holiday companies you say are letting you down.
E243
Julia Somerville, Angela Rippon and Gloria Hunniford report on the holidaymakers who arrived at their hotels, only to discover they'd been closed for years.
E244
The Rip Off Britain team go behind the scenes at one of the UK’s biggest airports to find out just how much luggage goes missing and there is expert advice on how to keep tabs on your holiday cargo.
E245
From caravans that didn’t live up to the marketing material to world cruises that proved tricky to insure, the team investigate why things went wrong, so you can avoid the same perils. Also, there is plenty of advice in our travel clinic and top tips on how to travel safely.
E246
Gloria Hunniford, Angela Rippon and Julia Somerville have got the scammers in their sights – including the story of the phoney travel agent who ripped off hundreds of customers.
E247
The Rip Off Britain team investigate how one switch of the visa rules left many with their trips hanging in the balance.
E248
Julia Somerville, Angela Rippon and Gloria Hunniford are back to help keep your holiday on track. Cabin luggage - which airlines are being stingiest with their free allowance?
E249
A look at unexpected problems that threaten to knock your travels off course, including the double-booking nightmare that put a real dampener on the holidays of two families.
E250
Angela Rippon, Gloria Hunniford and Julia Somerville explore disasters that derailed some holidays before they’d even begun.
E251
Gloria, Angela and Julia are here to help you conquer the cost of living crisis, starting with pre-payment energy meters and the latest on how to slash your broadband bill.
E252
Angela, Julia and Gloria find out why millions of parents aren’t getting the financial support for childcare they’re entitled to, and there's advice about travel insurance.
E253
Julia, Gloria and Angela hear from those determined to fight back against the scourge of scam text messages, and they explain how to stop credit check errors ruining your rating.
E254
Angela, Julia and Gloria expose the network of firms breaking the rules with countless nuisance sales calls, and travel expert Simon Calder answers your questions live in the studio.
E255
The team expose the marketplaces that fail to remove fake listings quickly enough and cost unwitting users thousands, and they reveal what the end of 3G means for the phone in your pocket.
E256
Angela Rippon, Gloria Hunniford and Julia Somerville return for a week of live specials. The team meets a woman who was over-billed more than £6,000 by her energy supplier.
E257
Rip Off Britain’s week of live Cost of Living specials continues with unmissable advice on how to ease the burden of loan and mortgage payments.
E258
The team asks whether some staggering price increases could be down to more than just inflation and has advice for anyone unhappy with a company raising prices during a contract.
E259
The team meets some of the people facing debt collection threats for energy bills they paid long ago to a company that no longer even exists.
E260
The team explores the surge in fraudsters recruiting people to earn extra cash working from home – but ultimately stealing their money.