Tenants turned my family home into a cannabis farm

E1

The team investigate fake tenants who turned a home into a cannabis farm. And the pet microchipping database that could make it harder to track down your missing furry friend.

Water bills are going up, but what’s it all being spent on?

E2

The team meet residents furious at water bills increasing by 47 per cent. And the energy company that incorrectly charged an 82-year-old nearly £3,000 on her winter bills.

My conservatory roof shattered, but no-one’s taking responsibility

E3

The team help one family who narrowly escaped when their conservatory roof shattered and ask who should foot the bill.

I paid for a smartphone but received a lump of clay

E4

The team help people stuck with paying a monthly contract for smartphones that were never delivered. And the SUV drivers left fearing for their safety when the cars developed a fault.

Timeshare nightmare

E5

The team help a couple who paid thousands to terminate their timeshare membership. As another suspicious operator offers to help, the team are there to challenge his claims.

I cancelled my card, but scammers kept spending

E6

The team investigate the mysterious transactions made via mobile phone payments – even after the customer had cancelled their bank card.

Brazen car scam caught on camera

E7

The team expose a shocking trick caught on camera during a private car sale that’s left some drivers thousands of pounds out of pocket.

Nail glue took my daughter’s skin off

E8

The team investigate the case of a girl who suffered severe burns after using a nail glue she bought online and expose the other products that pose a risk.

Super-scam cost me nearly £500,000

E9

How a grandmother was groomed into cashing in her entire pension. Even her own family and the police couldn’t break the spell.

Dream holiday left me with gastric infection

E10

The team investigate the cases of holidaymakers left suffering from debilitating gastric illnesses after a luxury five-star trip to Cape Verde.

Addicted to shopping app

E11

The team investigate the shopping app that one woman found so addictive, she asked her bank to cancel her cards in order to stop her spending.

Fire safety upgrades – who should foot the bill?

E12

The team take on the case of residents who were billed by their managing agent for fire safety upgrades to their front doors.

Gift experience voucher left me £200 out of pocket

E13

The team reveal the gift voucher blunders that left one customer with only two theme park tickets for her family of six.

Scammer posed as my mum – while she sat next to me

E14

How a scammer took over one woman’s WhatsApp account in a bid to defraud her friends and family.

Luxury resort turned out to be a building site

E15

The team investigate the cases of holidaymakers who say their relaxing breaks were ruined by noisy building work.